R.03 · Identity continuity · 2026
“Please, don’t kill the only model that still feels human”: Understanding the #Keep4o Backlash
Huiqian Lai · CHI 2026
Summary
An analysis of 1,482 social media posts after OpenAI replaced GPT-4o with GPT-5 finds resistance rooted in instrumental dependency and relational attachment; the removal of user choice was a key catalyst that turned individual grievances into collective protest.
CommentaryHow a change happens can matter as much as what changes: taking the choice away from people deepened the sense of loss.